Cancellation Policy

You can request cancellation before your order is dispatched.

Contact us as soon as possible if you no longer want your order. We will check its current status and confirm whether cancellation is possible.

Once an order has been dispatched, we may no longer be able to cancel it.

To request a cancellation:

1. Contact WeOrganic by phone, WhatsApp, or email.
2. Provide your order number and registered phone number.
3. Tell us that you want to cancel your order.
4. Wait for our team to confirm the cancellation status.

Sending a cancellation request does not automatically cancel your order. You must receive confirmation from our team.

If your order has already been dispatched, contact our customer support team for guidance.

Cancellation or delivery arrangements will depend on the order status and applicable delivery conditions.

WeOrganic may cancel an order if a product becomes unavailable, the order information cannot be verified, or an unexpected issue prevents us from fulfilling the order.

We will inform you when we cancel an order, where possible, and explain any applicable next steps.

WeOrganic will communicate the next steps after approving your request. The time required to complete a refund depends on the agreed refund arrangement and any relevant service provider.

Please contact our support team if you need an update on an approved refund.

WeOrganic currently accepts Cash on Delivery.

If a cancellation involves any amount already collected from you, contact our support team to confirm the applicable refund arrangement.

Any refund will be handled in accordance with our Refund Policy and applicable law.

For refund requests, contact us within 24 hours of receiving the affected product.

Email: weorganicbd@gmail.com
Phone/WhatsApp: 01952886788

Please include your order details so we can assist you efficiently.

Last updated: 27 October 2026