Privacy Policy

We may collect personal information that you provide when using our website, including:

• Your name.
• Phone number and email address.
• Delivery address.
• Order details and purchase history.
• Information you provide when contacting customer support.

When you browse our website, technical information such as your browser type, device information, IP address, and website activity may also be collected, depending on the tools and services used on our website.

We may use your information to:

• Process and deliver your orders.
• Confirm order details.
• Contact you about delivery and order status.
• Respond to questions and complaints.
• Manage eligible cancellations and refund requests.
• Improve our website and customer experience.
• Detect fraudulent activity and protect our services.
• Meet applicable legal obligations.

We use personal information only for relevant purposes and in accordance with applicable law.

We use your contact details and delivery address to process orders and arrange delivery.

Where necessary, we share relevant delivery information with our courier or delivery service provider so they can deliver your order.

Please ensure that the information you provide is accurate and up to date.

Our website may use cookies and similar technologies to support website functionality, remember preferences, and understand website usage.

The types of information collected depend on the technologies enabled on our website.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

Where required by law, we will obtain consent for applicable non-essential tracking technologies.

We do not sell your personal information as part of our ordinary business operations.

We may share relevant information with service providers when necessary to operate our business, including delivery partners, website hosting providers, technical service providers, and authorities when required by law.

We aim to limit shared information to what is reasonably necessary for the relevant purpose.

We take reasonable steps to protect personal information against unauthorized access, misuse, loss, and disclosure.

However, no online service can guarantee absolute security. Please avoid sending sensitive information, such as account passwords or verification codes, through customer support messages.

We retain personal information for as long as necessary to fulfill orders, provide customer support, maintain appropriate business records, resolve disputes, and meet legal obligations.

When information is no longer required, we take reasonable steps to delete it or make it non-identifiable, subject to applicable law.

Depending on applicable law, you may be able to request access to your personal information, ask us to correct inaccurate details, or request deletion where legally permitted.

You can also contact us with questions or concerns about how we handle your information.

We may need to verify your identity before responding to certain requests.

Our website may use third-party services or contain links to external websites.

Those services may have their own privacy policies and practices. We encourage you to review their policies when using their services.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information improperly, contact us so we can review the matter.

We may update this Privacy Policy when our business practices, website technologies, or legal requirements change.

We will publish updates on this page and revise the Last Updated date.

For refund requests, contact us within 24 hours of receiving the affected product.

Email: weorganicbd@gmail.com
Phone/WhatsApp: 01952886788

Please include your order details so we can assist you efficiently.

Last updated: 27 October 2026